PhoneGap application development services improve customer experience management
Do you know of every 26 dissatisfied customers, 1 complains? What happens with the rest. They just leave the business or service provider. And in the digital world, it starts with abandoning the business application. With just one tap, the app slides into the recycle bin and the business opportunity for a competitor.
Today, it is essential for companies not only to reach their target customers, but also to provide them with the best customer experience (CX) while doing so. They must take the customer first approach. In order to make this happen, streamline their business operations, and allow their people to remain responsive to consumer needs, entrepreneurs are turning to mobile applications. The enormous impact of the mobility solution is no longer hidden. The top 25% of SMBs admit to doubling their revenue by adopting the right solution. And citing the craze of users to interact with their brands using mobile phones, it should not evoke any surprises.
Creating a mobile application is not a difficult task as there is no limit to the availability of enterprise and application development frameworks in the world. However, if you plan to go the extra mile in terms of customer experience, find the right mobile app development company first. There is no applicable shortcut. You need to review the quotes received, read between the lines of their terms and conditions, take note of the pros and cons of your previous projects, and brainstorm a lot. However, when signing a deal with him, you should not forget to order a cross-platform application using the PhoneGap application development framework.
A PhoneGap application promises a uniform, native digital experience to users on all the devices they use. It makes the fundamental elements of web technologies, namely HTML5, CSS3, and JavaScript available to a PhoneGap App Developer. It also has a rich repository of plugins needed to add platform-specific functionality to an application. Plugins allow an application to take advantage of device features such as accelerometer, camera, compass, file system, microphone, and many more, and add value to the application. Being an open source development framework, available in Apache Cordova version 2.0, PhoneGap continues to receive advanced plugins and updates from members of its growing community.
In addition to CX management, PhoneGap mobile app development incurs a low development cost and requires a low maintenance budget. An application developer does not need to create multiple APIs for different OS platforms. An application created, a change or a security patch can be replicated / applied to all in a quick and easy way by taking advantage of GitHub, a cloud-based source code management repository. Startups and small businesses can greatly benefit from it, as they can control their growing TCO (total cost of ownership) budget and, interestingly, without compromising their reach to market and the quality of the customer experience. An app powered by PhoneGap exhibits compatibility with all mobile operating systems, from iOS to Android, Windows Phone, and more.
Therefore, going with the PhoneGap application development framework means keeping the doors of scalability and flexibility open, which is imperative to address the emerging needs of a business.
